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Returns Policy

Returns and Refunds Policy

 

Thank you for shopping at Aqua Pura Pools, Inc. If you are not entirely satisfied with your purchase, we’re here to help.

 

Our products can be returned within 5 days of delivery date for full refund if item is still in original condition. Items returned in their original condition 6-15 days after delivery date will incur a 25% restocking fees. NO RETURNS OR REFUNDS ARE ACCEPTED AFTER 15 DAYS OF DELIVERY.

 

For opened and used products, items can be returned but will incur a restocking fee of up to 75% of the item’s price involve. Actual percentage is determined by Aqua Pura Pools, Inc. upon item inspection.

 

Before you return a product, please make sure that email our returns department at info@aquapurapools.com.com to receive a Returns Authorization Number.

 

 

Send the product with its original packing to:

 

AP RETURNS

13277 Bromwich St

Arleta, CA 91331

 

Shipping charges

Shipping charges incurred in connection with the return of a product are nonrefundable.

 

 

 

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

 

 

– By email: info@aquapurapools.com

 

 

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